Difference between revisions of "Self Service"

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{{Infobox software
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| name = Self Service
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| title = Self Service
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| logo = [[File:Self Service Icon.JPG|118px]]
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| collapsible =
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| author = Apple Inc.
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| developer = Jamf Software
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| released =
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| discontinued =
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| latest release version = 10.10.6<br /><small>(latest ''known'' version)</small>
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| latest release date =
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| latest preview version =
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| latest preview date =
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| programming language =
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| operating system = [[wikipedia:iOS|iOS]]
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| platform =
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| size =
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| language = [[wikipedia:English language|English]]
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| status =
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| genre =
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| license = [[wikipedia:Proprietary software|Closed source]]
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| website = https://www.jamf.com/products/jamf-pro/self-service/
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}}
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== Summary ==
 
== Summary ==
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'''Self Service''', or Jamf Self Service, is a component of Jamf Pro, which is the MDM that Apple uses to distribute apps to their employees. Self Service is available for download via the [[App Store]] for free, and is used by many companies, including Apple, which is arguably Jamf's largest customer. In order to gain access to Self Service, your device must be associated with a Jamf Pro Server, which in an Apple employees' case, is distributed via email when they first connect to Apple's VPN. Once they have downloaded the required MDM Profiles to their device, they will be able to access Self Service. Administrators, or high-ranking corporate managers, maintain different sets of apps, settings, and policies on different servers, which certain employees can then download via Self Service just like they could download an app from the App Store. Employees will only be able to see and download select apps that are available to them based upon their position at Apple.
[[Image:SelfService01.png|thumb|Self Service icon]]
 
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'''Self Service''' is an web clip installed on the [[Smart Sign]] iPad displays at Apple Stores. Smart Sign iPads show product specs in Apple Stores. Self Service is from JAMF Software. It's part of the Casper Suite of applications. Basically, an administrator maintains apps, settings, policies, etc. on a server, sets them as "Self Service" and they'll show up in the app and then the end-user can install/reinstall them whenever they want without having to have admin privileges - this is beneficial for corporate use.
 
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== Self Service Replaces Switchboard ==
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Despite using Self Service and other Jamf Pro tools for a long time, Apple had never fully relied on them as a way of distributing apps, as they had been using their own proprietary app, [[Switchboard]], as the main source of apps since the early days of [[iOS]]. In late 2020, Apple announced that they would be phasing out Switchboard for good, and that they would be completely replacing it with Self Service, which they have since done.
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== Screenshots ==
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<gallery>
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File:SelfService01.png|Self Service on iPadOS
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</gallery>
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== See Also ==
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* [[App Store]]
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* [[Switchboard]]
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* [[iOS]]
   
 
== External Links ==
 
== External Links ==
* [http://www.jamfsoftware.com/products/casper-suite Official Site]
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* [https://www.jamf.com/products/jamf-pro/self-service/ Jamf Self Service]
   
{{stub|Software}}
 
 
[[Category:Apple Internal Apps]]
 
[[Category:Apple Internal Apps]]

Latest revision as of 21:03, 15 June 2021

Self Service
Self Service Icon.JPG
Original author(s) Apple Inc.
Developer(s) Jamf Software
Stable release 10.10.6
(latest known version)
Operating system iOS
Available in English
License Closed source
Website https://www.jamf.com/products/jamf-pro/self-service/

Summary

Self Service, or Jamf Self Service, is a component of Jamf Pro, which is the MDM that Apple uses to distribute apps to their employees. Self Service is available for download via the App Store for free, and is used by many companies, including Apple, which is arguably Jamf's largest customer. In order to gain access to Self Service, your device must be associated with a Jamf Pro Server, which in an Apple employees' case, is distributed via email when they first connect to Apple's VPN. Once they have downloaded the required MDM Profiles to their device, they will be able to access Self Service. Administrators, or high-ranking corporate managers, maintain different sets of apps, settings, and policies on different servers, which certain employees can then download via Self Service just like they could download an app from the App Store. Employees will only be able to see and download select apps that are available to them based upon their position at Apple.

Self Service Replaces Switchboard

Despite using Self Service and other Jamf Pro tools for a long time, Apple had never fully relied on them as a way of distributing apps, as they had been using their own proprietary app, Switchboard, as the main source of apps since the early days of iOS. In late 2020, Apple announced that they would be phasing out Switchboard for good, and that they would be completely replacing it with Self Service, which they have since done.


Screenshots


See Also

External Links