iOS Diagnostics (Internal App)

From The iPhone Wiki
Revision as of 00:51, 15 April 2018 by Ryan Kovatch (talk | contribs) (fixed title capitalization)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
iOS Diagnostics Icon
iOS Diagnostics On iPhone.
iOS Diagnostics On iPad.

Summary

iOS Diagnostics is an Apple internal application. It is the iOS equivalent of an internal Apple OS X application named "Behavior Scan", used at the Genius Bar to detect and test different aspects of the device. The iOS version was added so that users could be better helped over the phone instead of making them come in to an Apple Store for support. It is currently used for < 8.3 devices; newer devices use Apple Service Toolkit 2.

The app generates a ticket number to be entered in the customer's device running /Applications/iOS Diagnostics.app, and the diagnostic data is sent over the air to the genius' device.

Version History

  • 1.1.11
  • 1.2.1
  • 1.2.2
  • 1.3.1
  • 1.3.3
  • 1.3.4

See Also

/Applications/iOS Diagnostics.app

Tango Media-cdrom.png This software article is a "stub", an incomplete page. Please add more content to this article and remove this tag.