The iPhone Wiki - User contributions [en]

Switchboard (App Store)

2015-04-23T10:43:53Z

Dmaster4391: /* Version History */

[[File:Switchboard_App_Store.png|thumb|90px|Switchboard app icon (5.2 or earlier)]]
[[File:Switchboard_icon_ios7.png|thumb|90px|Switchboard app icon (6.0 or later)]]
'''[http://www.bgr.com/nggallery/page-320/album-all/gallery-158/image/2125/ Switchboard]''' (note the lowercase "b") functions as an internal App Store for Apple employees only. The icon looks similar to the App Store's but has an "S" instead of an "A" and is green instead of blue. Inside there are a variety of applications, some for retail store use, some for service centers, some for corporate employees. Those one gets access to vary depending upon one's [[AppleConnect (SSO)|AppleConnect]] permissions.

== Gallery ==
<gallery widths="125px" heights="125px" perrow="5">
File:Apple_Connect_iOS_05.png|Switchboard 4.1.1 main menu
File:Switchboard_6.0_Interface.png|Switchboard 6.0 main menu
File:sb_7_settings.png|Switchboard 6.0.1 settings menu
File:Apple_Connect_iOS_01.png|Switchboard 2.6 password login screen
File:Apple_Connect_iOS_04.png|Switchboard 5.2 pattern login screen
File:sb_7_pass_login.png|Switchboard 6.0.1 password login screen
File:Switchboard_iOS7_pattern_login.jpeg|Switchboard 6.0.1 pattern login screen
File:sb_gesture_err.png|Common Apple IDs cannot login using their pattern
File:sb_connect_err.png|Switchboard cannot load its content
File:switchboard_usg.png|Switchboard usage info
File:switchboard_prov.png|Switchboard provisioning profile
File:Switchboard_apps.png|Switchboard apps
</gallery>

== Version History ==
''This list is incomplete.''
* 2.4 (presumed to exist)
* 2.6
* 3.0 (presumed to exist, mentioned in 2.6)
* 3.1
* 4.1.1
* 4.2
* 5.1
* 5.1.1
* 5.2 (latest version for devices running iOS 5.0 - iOS 6.1.4)
* 6.0
* 6.0.1
* 6.0.2
* 6.3.2
* 7.0
* 7.1 (latest version for iOS 7+ devices)

When Switchboard is launched, it checks if you're running the latest version. If you're using a deprecated version, Switchboard will not load its content and it will ask you to update.

== Links ==
[http://sb.apple.com/ Install Switchboard] (requires AppleConnect account)

== See Also ==
* [[SwitchBoard.app]] (with an uppercase "B")

[[Category:Apple Internal Apps]]

MobileGenius

2015-04-21T06:52:00Z

Dmaster4391: /* Summary */

{{float toc|left}}
== Summary ==
[[Image:Mobile_Genius_icon.png|thumb|MobileGenius icon]]
'''MobileGenius''' is a mobile application used by Apple Retail employees to help our customers that need service and support.

This app is used to create repairs, record case notes, document customer interactions, and a lot more.

== Version History ==
* 1.5.4
* 2.1.1
* 2.6.3
* 2.7.1
* 3.0.0
* 3.0.0.1
* 3.0.0.2
* 3.0.0.3

== Gallery ==
<gallery widths="100px" heights="100px" perrow="6">
File:MobileGenius01.png
File:MobileGenius02.png
File:MobileGenius03.png
File:MobileGenius04.png
File:MobileGenius05.png
File:MobileGenius06.png
File:MobileGenius07.png
File:MobileGenius08.png
File:MobileGenius09.png
File:MobileGenius10.png
File:MobileGenius11.png
File:MobileGenius12.png
File:MobileGenius13.png
File:MobileGenius14.png
File:MobileGenius15.png
File:MobileGenius16.png
File:MobileGenius_usg.png
</gallery>

[[Category:Apple Internal Apps]]
{{stub|software}}

Red Zone Mobile

2015-04-11T02:34:46Z

Dmaster4391:

[[File:RZM.png|thumb|118px|RZM app icon]]
== Summary ==
'''Red Zone Mobile''', also known as RZM, is an Apple internal app.
It is an application for Apple Store to compare and compete with another store or region based. It visualizes [[iPhone]], [[iPod]], [[iPad]], Mac and [[Watch]] sales information in chart view. It helps to compare the sales information with previous years.

{{Stub|software}}
[[Category:Apple Internal Apps]]

Talk:RZM ()

2015-04-11T01:41:20Z

Dmaster4391:

== [[Red Zone Mobile]] ==
Is this the same '''RZM''' as [[Red Zone Mobile]]? What's different? --[[User:5urd|5urd]] ([[User talk:5urd|talk]]) 16:45, 10 March 2015 (UTC)
: I have never seen or heard anything about this tool. There is only one version of RZM ([[Red Zone Mobile]]) which a page exists on this wiki already. --[[User:Dmaster4391|Dmaster4391]] 01:40, 11 April 2015 (UTC)

Talk:Apple Internal Apps

2014-12-16T23:17:38Z

Dmaster4391:

I have written some of the AppleInternal stuff articles like, year ago, but now I have doubts if this should be on the iPhone Wiki. Feels too risky. --[[User:Pjakuszew|rustymercury]] 15:49, 27 April 2011 (UTC)

Hmm, well I do not know. All I can say I do not leak internal information (should be on wikileaks then :-P ) but just adding the information scattered on the internet.--[[User:M2m|M2m]] 15:53, 27 April 2011 (UTC)

Maybe let sysops decide, then. --[[User:Pjakuszew|rustymercury]] 15:56, 27 April 2011 (UTC)

Talking about them is fine. As usual, no posting copyrighted material or links to places that may host these apps. Also, if the knowledge of these apps was acquired illegally(like by robbing an Apple store), don't post it. From what I understand the apps are left on phones by accident, in which case they are fair game. --[[User:Geohot|geohot]] 20:45, 27 April 2011 (UTC)

I think its somehow a grey area. While posting (links to) copyrighted material is clearly an issue, posting information about it is somehow discussable. Example the Gizmodo iPhone4 Prototype got to Gizmodo to some unclear incidents. Some may say it was stolen..... so would talk about information got from Gizmodo then forbidden here ? Do we know how the US T-Mobile 3G iPhone4 Proto got to BGR ? Or are we sure about the whereabouts of the things we get from the Vietnamese Website ? I would think talking is OK when there is not clearly breach of copyright is involved. A (blurry) photo of an app Icon should be OK. If you would know more information then it should be Ok'ed to as long as no copyrighted material is posted. -- {{unsigned|M2m|14:47, 28 April 2011 (UTC)}}

If it's once on the Internet, it isn't secret anymore, so you cannot leak "secret" information this way. I don't know these strange US laws, but I don't see any morally bad thing here. I wouldn't even consider '''any''' type of link here as bad, but as laws and other people think different, I'm enforcing this rule here also. Clearly forbidden is to host copyrighted code here. On the other side: One thing where we should be more careful is copying pictures from other sites into here. Official product pics '''might''' be ok, but not other stuff. I'm not sure about the BGR images. I would still ask them for permission to reproduce them here. I'm sure we get it if we add a link to them or cite where they come from. --[[User:Http|http]] 19:06, 28 April 2011 (UTC)

Linking is technically 'encouraging' copyright infringement...now I wouldn't extend this to things like the official ipsws, but if someone was hosting a custom ipsw I would say don't link to it. I would say an official product image is fair use, or a cropped version of the BGR image to show an app icon, but both should be attributed, not only from a copyright standpoint, but from a completeness of documentation standpoint as well. Oh, and talking about information is never ever a bad thing, unless it violates some contract you have. --[[User:Geohot|geohot]] 09:55, 29 April 2011 (UTC)

Would linking to the internal Apps when hosted in the official Apple Appstore be OK ? I mean like posting http://itunes.apple.com/us/app/idXXXXX ?--[[User:M2m|M2m]] 14:48, 29 April 2011 (UTC)
:If so, I have the download links for SwitchBoard, Directory, Chatterbox, UniBox, Concierge, MobileGenius. --[[User:Fallensn0w|Fallensn0w]] 21:30, 1 May 2011 (UTC)
:: You can find them if you [http://www.google.de/search?hl=de&q=%22Apple+Internal%22+%EF%A3%BF+Chatterbox&aq=f&aqi=&aql=&oq= Google] them :)--[[User:M2m|M2m]] 01:12, 2 May 2011 (UTC)
::: Anyone actually managed to download these? ;-) I've tried to no avail on both my iPhone, MacBook and iPad 2... from home however. Can they be purchased and downloaded via an Apple Store for example? Heh. --[[User:Beau|Beau]] 02:57, 2 May 2011 (UTC)
:::: Yes, I've downloaded them all and they are free so.. :) --[[User:Fallensn0w|Fallensn0w]] 10:48, 2 May 2011 (UTC)

I've been able to download all of them, but unless you have a apple ID that has access to appleconnect there useless. {{unsigned|JoshH100|date}}
:Let's find a way to use them w/o AppleConnect? ;) --[[User:Fallensn0w|Fallensn0w]] 10:48, 2 May 2011 (UTC)

I would leave the category here for the time being. Even though not an app by itself the article belongs to the subject and thus it makes sense i think.--[[User:M2m|M2m]] 21:18, 4 June 2011 (UTC)

Any more information on Developer App and MobileOracle ? --[[User:M2m|M2m]] 06:01, 7 August 2011 (MDT)

Where did you get this list? --[[User:Jaggions|Jaggions]] ([[User talk:Jaggions|talk]]) 19:05, 9 May 2013 (UTC)

== Question ==
This was asked awhile back, but never got answered. If Apple hosts internal files (most likely knowingly), is it fair to share the download links? If an admin wants to contact about where these are, please email me. --[[User:Awesomebing1|Awesomebing1]] ([[User talk:Awesomebing1|talk]]) 00:24, 16 December 2014 (UTC)
:I would think so, can you email me at everythingjailbreakpro0805@gmail.com about it. --[[User:EverythingApplesPro|EverythingApplesPro]] ([[User talk:EverythingApplesPro|talk]]) 16 December
:: I would keep them to official links like they are in [[Switchboard (App_Store)]], I'm not sure what the rule is on having external links to say, mega, but it may be a touchy subject. --[[User:Haifisch|Haifisch]] ([[User talk:Haifisch|talk]]) 04:09, 16 December 2014 (UTC)
::: Switchboard apps are hosted on sb.apple.com (which requires a valid DS ID/AppleConnect ID to access). --[[User:Dmaster4391|Dmaster4391]] ([[User talk:Dmaster4391|talk]]) 17 December 2014

Talk:Apple Internal Apps

2014-12-16T23:17:15Z

Dmaster4391:

I have written some of the AppleInternal stuff articles like, year ago, but now I have doubts if this should be on the iPhone Wiki. Feels too risky. --[[User:Pjakuszew|rustymercury]] 15:49, 27 April 2011 (UTC)

Hmm, well I do not know. All I can say I do not leak internal information (should be on wikileaks then :-P ) but just adding the information scattered on the internet.--[[User:M2m|M2m]] 15:53, 27 April 2011 (UTC)

Maybe let sysops decide, then. --[[User:Pjakuszew|rustymercury]] 15:56, 27 April 2011 (UTC)

Talking about them is fine. As usual, no posting copyrighted material or links to places that may host these apps. Also, if the knowledge of these apps was acquired illegally(like by robbing an Apple store), don't post it. From what I understand the apps are left on phones by accident, in which case they are fair game. --[[User:Geohot|geohot]] 20:45, 27 April 2011 (UTC)

I think its somehow a grey area. While posting (links to) copyrighted material is clearly an issue, posting information about it is somehow discussable. Example the Gizmodo iPhone4 Prototype got to Gizmodo to some unclear incidents. Some may say it was stolen..... so would talk about information got from Gizmodo then forbidden here ? Do we know how the US T-Mobile 3G iPhone4 Proto got to BGR ? Or are we sure about the whereabouts of the things we get from the Vietnamese Website ? I would think talking is OK when there is not clearly breach of copyright is involved. A (blurry) photo of an app Icon should be OK. If you would know more information then it should be Ok'ed to as long as no copyrighted material is posted. -- {{unsigned|M2m|14:47, 28 April 2011 (UTC)}}

If it's once on the Internet, it isn't secret anymore, so you cannot leak "secret" information this way. I don't know these strange US laws, but I don't see any morally bad thing here. I wouldn't even consider '''any''' type of link here as bad, but as laws and other people think different, I'm enforcing this rule here also. Clearly forbidden is to host copyrighted code here. On the other side: One thing where we should be more careful is copying pictures from other sites into here. Official product pics '''might''' be ok, but not other stuff. I'm not sure about the BGR images. I would still ask them for permission to reproduce them here. I'm sure we get it if we add a link to them or cite where they come from. --[[User:Http|http]] 19:06, 28 April 2011 (UTC)

Linking is technically 'encouraging' copyright infringement...now I wouldn't extend this to things like the official ipsws, but if someone was hosting a custom ipsw I would say don't link to it. I would say an official product image is fair use, or a cropped version of the BGR image to show an app icon, but both should be attributed, not only from a copyright standpoint, but from a completeness of documentation standpoint as well. Oh, and talking about information is never ever a bad thing, unless it violates some contract you have. --[[User:Geohot|geohot]] 09:55, 29 April 2011 (UTC)

Would linking to the internal Apps when hosted in the official Apple Appstore be OK ? I mean like posting http://itunes.apple.com/us/app/idXXXXX ?--[[User:M2m|M2m]] 14:48, 29 April 2011 (UTC)
:If so, I have the download links for SwitchBoard, Directory, Chatterbox, UniBox, Concierge, MobileGenius. --[[User:Fallensn0w|Fallensn0w]] 21:30, 1 May 2011 (UTC)
:: You can find them if you [http://www.google.de/search?hl=de&q=%22Apple+Internal%22+%EF%A3%BF+Chatterbox&aq=f&aqi=&aql=&oq= Google] them :)--[[User:M2m|M2m]] 01:12, 2 May 2011 (UTC)
::: Anyone actually managed to download these? ;-) I've tried to no avail on both my iPhone, MacBook and iPad 2... from home however. Can they be purchased and downloaded via an Apple Store for example? Heh. --[[User:Beau|Beau]] 02:57, 2 May 2011 (UTC)
:::: Yes, I've downloaded them all and they are free so.. :) --[[User:Fallensn0w|Fallensn0w]] 10:48, 2 May 2011 (UTC)

I've been able to download all of them, but unless you have a apple ID that has access to appleconnect there useless. {{unsigned|JoshH100|date}}
:Let's find a way to use them w/o AppleConnect? ;) --[[User:Fallensn0w|Fallensn0w]] 10:48, 2 May 2011 (UTC)

I would leave the category here for the time being. Even though not an app by itself the article belongs to the subject and thus it makes sense i think.--[[User:M2m|M2m]] 21:18, 4 June 2011 (UTC)

Any more information on Developer App and MobileOracle ? --[[User:M2m|M2m]] 06:01, 7 August 2011 (MDT)

Where did you get this list? --[[User:Jaggions|Jaggions]] ([[User talk:Jaggions|talk]]) 19:05, 9 May 2013 (UTC)

== Question ==
This was asked awhile back, but never got answered. If Apple hosts internal files (most likely knowingly), is it fair to share the download links? If an admin wants to contact about where these are, please email me. --[[User:Awesomebing1|Awesomebing1]] ([[User talk:Awesomebing1|talk]]) 00:24, 16 December 2014 (UTC)
:I would think so, can you email me at everythingjailbreakpro0805@gmail.com about it. --[[User:EverythingApplesPro|EverythingApplesPro]] ([[User talk:EverythingApplesPro|talk]]) 16 December
:: I would keep them to official links like they are in [[Switchboard (App_Store)]], I'm not sure what the rule is on having external links to say, mega, but it may be a touchy subject. --[[User:Haifisch|Haifisch]] ([[User talk:Haifisch|talk]]) 04:09, 16 December 2014 (UTC)
::: Switchboard apps are hosted on sb.apple.com (which requires a valid DS ID/AppleConnect ID to access). --[[User:Dmaster4391|Dmaster391]] ([[User talk:Dmaster4391|talk]]) 17 December 2014

ILog

2014-12-14T00:26:25Z

Dmaster4391:

{{DISPLAYTITLE:iLog}}
[[Image:Apple-ilog.jpg|iLog software used by AppleCare support staff.|250px|thumb|right]]
iLog is the support system used by [[AppleCare]] support staff. It allows AppleCare employees to view key important information about your device, such as it's IMEI, Carrier, and network lock status. It also provides a way to view all support cases for your device, including repairs, along with providing quick and easy access to device manuals and support documents
AppleCare representatives can also opt to network unlock 'any' (including AT&T locked devices) iPhone through iLog by clicking on the padlock next to the 'Wireless #' field. However, Apple will not do this for 99% of cases as unlocking this way without consulting the carrier would be a breach of the agreement between the carrier and Apple.

iLog can be downloaded as an app via iDesk (Internal Site).

== Version History ==
*4.0 (Previous version)
*5.0 (Latest version)

PurpleSNIFF

2014-11-30T05:01:33Z

Dmaster4391: /* Auth List */

{{internal software}}
{{Infobox software
| name = PurpleSNIFF
| title =
| logo = [[File:PurpleSNIFF logo.png|300px]]
| caption = PurpleSNIFF 2.0 (76)
| collapsible =
| author = Apple Inc.
| developer = Apple Inc.
| released =
| discontinued =
| latest release version =
| latest release date =
| latest preview version =
| latest preview date =
| programming language =
| operating system = [[wikipedia:OS X|OS X]]
| platform =
| size = 3,969,269 bytes [APP] <small>(76)</small>
| language = [[wikipedia:English language|English]]
| status =
| genre = ?
| license = [[wikipedia:Proprietary software|Closed source]]
| website =
}}
{{float toc|left}}
'''PurpleSNIFF''' is a tool made by Apple to read identification and diagnostic information from the device. The tool is used by Apple engineers as well as factory workers at Foxconn/Pegatron. It's included in the [[RestoreTools]] package.

Like [[iTunes]], [[PurpleSNIFF]] communicates with iDevices using a [[usbmux]] connection.

==Device Information==
PurpleSNIFF displays the value of all keys accessible by liblockdown and mobilegestaltd.
Data is broken into categories:
* '''SNIFF''': Report date and host machine configuration
* '''Battery''': Battery charge state
* '''Debug''': Lockdown and CLTM (thermal) extended logging.
* '''Developer''': "Development" if has installed XCode developer diskimage.
* '''Device Mode''': "OS Mode", "Recovery", "DFU", and possibly other internal modes.
* '''Diagnostic Data''': Includes device test data from different factory stations, including their timestamps. There are over 300 testing stations devices can be tested on. Each device will usually pass through about 6 testing stations before shipping. The diagnostic platform is called iPCB.
* '''Disk Usage''': Stats for both System and Data partitions
* '''General''': Activation info, baseband identifiers and state, current carrier bundle, device certificate, public key, name, device color, ECID, MAC addresses, UDID, Serial Number, Hardware Model, [[Fusing Status]], platform, architecture, IMEI/IMSI/ICCID, NVRAM data, OS Build/Version, passcode lock-state, proximity sensor calibration, region code, [[Security Fusing]] (production or development), SIM card status, presence of Springboard/lockdown, and many more.
* '''Internal''': isInternal and isCarrierBuild, isUIBuild, raw hex dump of SysCfg and DIAGS blocks.
* '''Localization''': Language
* '''Mobile iTunes''': Fairplay related parameters (e.g. certificate)
* '''Restore From Backup''': If it has been restored from a backup
* '''Setup Assistant''': YES/NO listing of which screens have been presented.
* '''Software Behavior''': A bitmask that is decoded into the following boolean properties: China Brick, Google Mail, No VOIP, No Wi Fi, NTSC, Shutter Click, Valid, and Volume Limit.
* '''Sync''': Device support for clearing data and encrypted backups, as well as mail accounts connected.
* '''Sync Backup''': iCloud sync information.
* '''SysCfg''': Device hardware information such as sensor calibration data, device color, NAND size, and serial numbers. This block is read-write for AppleInternal tool that must run on the device, so that Apple can refurbish devices and give them a new serial number.
* '''Wireless''': Bonjour service name, Wifi support, Wifi-sync support.

[[File:PurpleSniffSS.png|350px|thumb|right| General Section of PurpleSNIFF with sensitive identifiers redacted.]]

==White List==
"Request White List Authorization" composes a new email to whitelist-request@group.apple.com. This email address is only reachable if you have an @apple.com email account. The address does not accept outside (external) senders. This feature allows a factory worker or Apple engineer to request that the device be SIM-unlocked for use on certain carriers.

TO: whitelist-request@group.apple.com
SUBJECT: White-list Request

Please whitelist the following device

device: n41ap-prodfuse
imei: 00...[redacted]...0

carriers:
justification:

==Auth List==
"Request Personalized Install Authorization" composes a new email to authlist-request@group.apple.com. As with White List, this email address is only reachable if you have an @apple.com email account. This feature allows a factory worker or Apple engineer to request special firmware personalization for their device. This is useful because Apple could order prototypes of unreleased iPhones but refuse to sign any firmware for them. This way, if the devices are lost/leaked into the wild for some reason, the device is [[bricked]]. When prototype phones arrive safely/securely to Cupertino, engineers can have them activated for firmware personalization through this mechanism. It is not known the requests are to permit firmware signing on the public or internal (VPN-only) TSS server.

TO: authlist-request@group.apple.com
SUBJECT: Authorization List Request

Please authorize the following device

device: n41ap-prodfuse
ecid: 0[redacted]0
bbsn: 0x0[redacted]0

audience:
restore tool:
justification:

==Extras==
The other main tabs of the application reveal the live Syslog and the IORegistry hierarchy.
Menu options include commands to enable extra logging, reboot devices (with optional prompt), obliterate and reset them, read diagnostic data from GasGauge, WIFI, and NAND, query MobileGestalt directly, enter and exit recovery, and "Lookup Device" in PDCA. It can also pull logs off of the device, as well as content in var/mobile/library . The log archive can be huge because it includes data like the SMS database and all MMS attachments).

PurpleSNIFF also tracks location, maybe for some sort of monitoring where and how the tool is used. Be careful with this, it may land you in trouble.

[[Category:Software]]

PurpleSNIFF

2014-11-30T05:00:29Z

Dmaster4391: /* White List */ (Tried it just now with an @apple.com email.)

{{internal software}}
{{Infobox software
| name = PurpleSNIFF
| title =
| logo = [[File:PurpleSNIFF logo.png|300px]]
| caption = PurpleSNIFF 2.0 (76)
| collapsible =
| author = Apple Inc.
| developer = Apple Inc.
| released =
| discontinued =
| latest release version =
| latest release date =
| latest preview version =
| latest preview date =
| programming language =
| operating system = [[wikipedia:OS X|OS X]]
| platform =
| size = 3,969,269 bytes [APP] <small>(76)</small>
| language = [[wikipedia:English language|English]]
| status =
| genre = ?
| license = [[wikipedia:Proprietary software|Closed source]]
| website =
}}
{{float toc|left}}
'''PurpleSNIFF''' is a tool made by Apple to read identification and diagnostic information from the device. The tool is used by Apple engineers as well as factory workers at Foxconn/Pegatron. It's included in the [[RestoreTools]] package.

Like [[iTunes]], [[PurpleSNIFF]] communicates with iDevices using a [[usbmux]] connection.

==Device Information==
PurpleSNIFF displays the value of all keys accessible by liblockdown and mobilegestaltd.
Data is broken into categories:
* '''SNIFF''': Report date and host machine configuration
* '''Battery''': Battery charge state
* '''Debug''': Lockdown and CLTM (thermal) extended logging.
* '''Developer''': "Development" if has installed XCode developer diskimage.
* '''Device Mode''': "OS Mode", "Recovery", "DFU", and possibly other internal modes.
* '''Diagnostic Data''': Includes device test data from different factory stations, including their timestamps. There are over 300 testing stations devices can be tested on. Each device will usually pass through about 6 testing stations before shipping. The diagnostic platform is called iPCB.
* '''Disk Usage''': Stats for both System and Data partitions
* '''General''': Activation info, baseband identifiers and state, current carrier bundle, device certificate, public key, name, device color, ECID, MAC addresses, UDID, Serial Number, Hardware Model, [[Fusing Status]], platform, architecture, IMEI/IMSI/ICCID, NVRAM data, OS Build/Version, passcode lock-state, proximity sensor calibration, region code, [[Security Fusing]] (production or development), SIM card status, presence of Springboard/lockdown, and many more.
* '''Internal''': isInternal and isCarrierBuild, isUIBuild, raw hex dump of SysCfg and DIAGS blocks.
* '''Localization''': Language
* '''Mobile iTunes''': Fairplay related parameters (e.g. certificate)
* '''Restore From Backup''': If it has been restored from a backup
* '''Setup Assistant''': YES/NO listing of which screens have been presented.
* '''Software Behavior''': A bitmask that is decoded into the following boolean properties: China Brick, Google Mail, No VOIP, No Wi Fi, NTSC, Shutter Click, Valid, and Volume Limit.
* '''Sync''': Device support for clearing data and encrypted backups, as well as mail accounts connected.
* '''Sync Backup''': iCloud sync information.
* '''SysCfg''': Device hardware information such as sensor calibration data, device color, NAND size, and serial numbers. This block is read-write for AppleInternal tool that must run on the device, so that Apple can refurbish devices and give them a new serial number.
* '''Wireless''': Bonjour service name, Wifi support, Wifi-sync support.

[[File:PurpleSniffSS.png|350px|thumb|right| General Section of PurpleSNIFF with sensitive identifiers redacted.]]

==White List==
"Request White List Authorization" composes a new email to whitelist-request@group.apple.com. This email address is only reachable if you have an @apple.com email account. The address does not accept outside (external) senders. This feature allows a factory worker or Apple engineer to request that the device be SIM-unlocked for use on certain carriers.

TO: whitelist-request@group.apple.com
SUBJECT: White-list Request

Please whitelist the following device

device: n41ap-prodfuse
imei: 00...[redacted]...0

carriers:
justification:

==Auth List==
"Request Personalized Install Authorization" composes a new email to authlist-request@group.apple.com. As with White List, this email address is only reachable from within Apple VPN. This feature allows a factory worker or Apple engineer to request special firmware personalization for their device. This is useful because Apple could order prototypes of unreleased iPhones but refuse to sign any firmware for them. This way, if the devices are lost/leaked into the wild for some reason, the device is [[bricked]]. When prototype phones arrive safely/securely to Cupertino, engineers can have them activated for firmware personalization through this mechanism. It is not known the requests are to permit firmware signing on the public or internal (VPN-only) TSS server.

TO: authlist-request@group.apple.com
SUBJECT: Authorization List Request

Please authorize the following device

device: n41ap-prodfuse
ecid: 0[redacted]0
bbsn: 0x0[redacted]0

audience:
restore tool:
justification:

==Extras==
The other main tabs of the application reveal the live Syslog and the IORegistry hierarchy.
Menu options include commands to enable extra logging, reboot devices (with optional prompt), obliterate and reset them, read diagnostic data from GasGauge, WIFI, and NAND, query MobileGestalt directly, enter and exit recovery, and "Lookup Device" in PDCA. It can also pull logs off of the device, as well as content in var/mobile/library . The log archive can be huge because it includes data like the SMS database and all MMS attachments).

PurpleSNIFF also tracks location, maybe for some sort of monitoring where and how the tool is used. Be careful with this, it may land you in trouble.

[[Category:Software]]

Switchboard (App Store)

2014-10-04T06:15:30Z

Dmaster4391: /* Version History */

[[File:Switchboard_App_Store.png|thumb|90px|Switchboard app icon (5.2 or earlier)]]
[[File:Switchboard_icon_ios7.png|thumb|90px|Switchboard app icon (6.0 or later)]]
'''[http://www.bgr.com/nggallery/page-320/album-all/gallery-158/image/2125/ Switchboard]''' (note the lowercase "b") functions as an internal App Store for Apple employees only. The icon looks similar to the App Store's but has an "S" instead of an "A" and is green instead of blue. Inside there are a variety of applications, some for retail store use, some for service centers, some for corporate employees. Those one gets access to vary depending upon one's [[AppleConnect (SSO)|AppleConnect]] permissions.

== Gallery ==
<gallery widths="125px" heights="125px" perrow="5">
File:Apple_Connect_iOS_05.png|Switchboard 4.1.1 main menu
File:Switchboard_6.0_Interface.png|Switchboard 6.0 main menu
File:sb_7_settings.png|Switchboard 6.0.1 settings menu
File:Apple_Connect_iOS_01.png|Switchboard 2.6 password login screen
File:Apple_Connect_iOS_04.png|Switchboard 5.2 pattern login screen
File:sb_7_pass_login.png|Switchboard 6.0.1 password login screen
File:Switchboard_iOS7_pattern_login.jpeg|Switchboard 6.0.1 pattern login screen
File:sb_gesture_err.png|Common Apple IDs cannot login using their pattern
File:sb_connect_err.png|Switchboard cannot load its content
File:switchboard_usg.png|Switchboard usage info
File:switchboard_prov.png|Switchboard provisioning profile
File:Switchboard_apps.png|Switchboard apps
</gallery>

== Version History ==
''This list is incomplete.''
* 2.4 (presumed to exist)
* 2.6
* 3.0 (presumed to exist, mentioned in 2.6)
* 3.1
* 4.1.1
* 4.2
* 5.1
* 5.1.1
* 5.2 (latest version for devices running iOS 5.0 - iOS 6.1.4)
* 6.0
* 6.0.1
* 6.0.2
* 6.3.2
* 7.0 (latest version for iOS 7+ devices)

When Switchboard is launched, it checks if you're running the latest version. If you're using a deprecated version, Switchboard will not load its content and it will ask you to update.

== Links ==
[http://sb.apple.com/ Install Switchboard] (requires AppleConnect account)

== See Also ==
* [[SwitchBoard.app]] (with an uppercase "B")

[[Category:Apple Internal Apps]]

Radar

2014-09-28T23:19:05Z

Dmaster4391: Undo revision 42558 by AppleInternaliOS (talk) 7.6 hasn't even been released to the public yet, it's still in development...

{{float toc|left}}
== Summary ==
[[Image:Radar_Web_App.png‎|thumb|Radar Icon]][[Image:Radar_Bugtracking_Website.png|thumb|Radar Web App Login Screen]]
Radar is Apple's internal bug reporting and tracking system. iOS URL schemes are of the form "rdar://problem/123456".

There are two different methods to get Radar; the first one installs the '''RadarWeb''' webapp. Start Safari, navigate to "rdar://" (without quotes), then hit the bookmark button and "Add to Home Screen". Wait a few seconds for the favicon to appear in Springboard. Another way is to download the app from [[Switchboard (App Store)|Switchboard]], which is for iPad and iPhone. To get it on OS X you must visit http://istweb.apple.com/software/download/list.php?q=radar (You need to be on an Apple Internal Network in order to access the site). Internal firmwares also include a version of Radar.

Externals (Developers, Vendors, On-Site Vendors and Independent Contractors) can access Radar via RadarWeb (https://bugreport.apple.com) with limited features while Apple Employees & Contractors can access Radar via the iOS app, Radar for OS X and RadarWeb with higher privileges.

== Version History ==
*2.1.3 (Switchboard)
*7.5 (OS X)
[[Category:Apple Internal Apps]]

File:Switchboard icon ios7.png

2014-09-27T13:18:11Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Switchboard icon ios7.png"

Conference (Internal App)

2014-09-17T12:42:38Z

Dmaster4391:

== Summary ==
[[Image:Conference_icon.PNG|thumb|Conference icon]]
'''Conference App''' (also known as SalesConf) is an app used by Apple Employees.
It is used for communication between different employees for work-related conversations. The app will show a message if the user is not an Employee because their privileges are not high enough, therefore not allowing them to see any "conferences".

<gallery widths="200px" heights="200px" perrow="4">
Image:Conference-ipad.png|ConferenceApp on iPad
Image:Conference-startup.PNG|Start-up screen of Conference
Image:Conference-loading.PNG|Loading screen
Image:Conference-error.PNG|Failed to connect screen
</gallery>

[[Category:Apple Internal Apps]]

Conference (Internal App)

2014-09-17T12:41:28Z

Dmaster4391:

File:Conference-ipad.png

2014-09-17T12:39:22Z

Dmaster4391:

Switchboard (App Store)

2014-08-31T06:07:15Z

Dmaster4391: There is no version 7.0 (well this hasn't been verified), I was trolling you before.

[[File:Switchboard_App_Store.png|thumb|90px|Switchboard app icon (5.2 or earlier)]]
[[File:Switchboard_icon_ios7.png|thumb|90px|Switchboard app icon (6.0 or later)]]
'''[http://www.bgr.com/nggallery/page-320/album-all/gallery-158/image/2125/ Switchboard]''' (note the lowercase "b") functions as an internal App Store for Apple employees only. The icon looks similar to the App Store's but has an "S" instead of an "A" and is green instead of blue. Inside there are a variety of applications, some for retail store use, some for service centers, some for corporate employees. Those one gets access to vary depending upon one's [[AppleConnect (SSO)|AppleConnect]] permissions.

== Gallery ==
<gallery widths="125px" heights="125px" perrow="5">
File:Apple_Connect_iOS_05.png|Switchboard 4.1.1 main menu
File:Switchboard_6.0_Interface.png|Switchboard 6.0 main menu
File:sb_7_settings.png|Switchboard 6.0.1 settings menu
File:Apple_Connect_iOS_01.png|Switchboard 2.6 password login screen
File:Apple_Connect_iOS_04.png|Switchboard 5.2 pattern login screen
File:sb_7_pass_login.png|Switchboard 6.0.1 password login screen
File:Switchboard_iOS7_pattern_login.jpeg|Switchboard 6.0.1 pattern login screen
File:sb_gesture_err.png|Common Apple IDs cannot login using their pattern
File:sb_connect_err.png|Switchboard cannot load its content
File:switchboard_usg.png|Switchboard usage info
File:switchboard_prov.png|Switchboard provisioning profile
File:Switchboard_apps.png|Switchboard apps
</gallery>

== Version History ==
''This list is incomplete.''
* 2.4 (presumed to exist)
* 2.6
* 3.0 (presumed to exist, mentioned in 2.6)
* 3.1
* 4.1.1
* 4.2
* 5.1
* 5.1.1
* 5.2 (latest version for devices running iOS 5.0 - iOS 6.1.4)
* 6.0
* 6.0.1
* 6.0.2
* 6.3.2 (latest version for iOS 7+ devices)

When Switchboard is launched, it checks if you're running the latest version. If you're using a deprecated version, Switchboard will not load its content and it will ask you to update.
== Links ==
[http://sb.apple.com/ Install Switchboard] (requires AppleConnect account)

== See Also ==
* [[SwitchBoard.app]] (with an uppercase "B")

[[Category:Apple Internal Apps]]

IPhone Configuration Web Utility

2014-08-23T05:40:19Z

Dmaster4391:

{{DISPLAYTITLE:iPhone Configuration Web Utility}}
iPhone Configuration Web Utility (internally referred to as 'Sparky') is a tool for the creation and distribution of [[Configuration Profile|configuration profiles]]. There are versions for both Mac OS X and Windows, however it has been discontinued. The iPhone Configuration Web Utility allows users to create, import, edit, export and distribute (via e-mail) [[Configuration Profile|configuration profiles]].

==Further Information==
It is a Ruby-on-Rails app. It runs on port 3000 by default (accessible at http://localhost:3000/login - default credentials are admin / admin). Settings can be saved, and are stored in an SQLite database.

Only one profile can be edited at a time. The web interface provides no way to revert the profile to default settings, however settings for individual categories may be cleared.

On Windows, it runs a service as the SYSTEM user which spawns the Ruby process. The Windows service is internally named 'SparkyToolService', and has the version 1.0.3108.21898. It requires .NET 2.0 to run. Ruby is bundled, as Windows does not include Ruby, unlike OSX.

The OSX version supports both i386 and PowerPC architectures, and requires a minimum of OSX 10.5.2 to run. It does not support 'tier 3' languages. Its package reports the version 1.0.1.1215292721. Upon installation, it creates a user '_iphoneconfigwebutil' (with a group of the same name), which is used to to run the application.

The Ruby app itself is identical between the different versions. Despite being only used on OSX, both versions included the 'start' bash script.

The initial release was around mid-2008, and identifies itself as 'v100.22'. No further releases were made since then.

==Links==
*[http://download.info.apple.com/Mac_OS_X/061-4713.20080710.Vgt6U/iPhoneConfigWebUtil.dmg Download for Mac OS X]
*[http://download.info.apple.com/Mac_OS_X/061-4714.20080710.xdr6I/iPhoneConfigWebUtilSetup.exe Download for Windows] (32 bit)

[[Category:Software]]

Radar

2014-08-23T05:38:08Z

Dmaster4391:

Conference (Internal App)

2014-08-18T07:29:51Z

Dmaster4391: /* Summary */

== Summary ==
[[Image:Conference_icon.PNG|thumb|Conference icon]]
'''Conference App''' (also known as SalesConf) is an app used by Apple Employees.
It is used for communication between different employees for work-related conversations. The app will show a message if the user is not an Employee because their privileges are not high enough, therefore not allowing them to see any "conferences".

<gallery widths="200px" heights="200px" perrow="3">
Image:Conference-startup.PNG|Start-up screen of Conference
Image:Conference-loading.PNG|Loading screen
Image:Conference-error.PNG|Failed to connect screen
</gallery>

[[Category:Application]]

Receipts

2014-08-18T07:27:45Z

Dmaster4391:

== Summary ==
[[Image:Receipts_icon.png|thumb|Receipts icon]]
'''Receipts''' is an app used by Apple employees.
It's for corporate expensing, so Apple employees can be reimbursed for any work-related money they spend on things
like lunch with a business partner. They take a picture of the receipt and it uploads it to the servers.

<gallery widths="200px" heights="200px" perrow="3">
Image:inside-receipts.jpg|Inside Receipts
Image:receipts.png|Settings menu
Image:receipts_usg.png|Usage info
</gallery>

== Version History ==
*1.9
*2.2
*2.4
[[Category:Apple Internal Apps]]
{{stub|software}}

QRCode

2014-07-24T07:07:35Z

Dmaster4391:

'''QRCode''' is an Internal App included in Internal Firmwares of iOS.
It has been found on an iPhone 5s running iOS 7.0 (Non-UI 11A24580o Firmware).

{{stub|software}}

[[Category:Apple Internal Apps]]

[[Image:QRCode.jpg|thumb|QRCode]]

QRCode

2014-07-24T07:07:24Z

Dmaster4391:

'''QRCode''' is an Internal App included in Internal Firmwares of iOS.
It has been found on a iPhone 5s running iOS 7.0 (Non-UI 11A24580o Firmware).

{{stub|software}}

[[Category:Apple Internal Apps]]

[[Image:QRCode.jpg|thumb|QRCode]]

File:SmartSign02.jpg

2014-07-24T07:04:00Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:SmartSign02.jpg"

Photo of the home screen of an iPad 2 with [[Smart Sign]]. Image copyright [http://www.idownloadblog.com/2011/07/26/look-apple-smart-sign/ iDownloadBlog].

Radar

2014-07-15T08:45:47Z

Dmaster4391: /* Version History */

{{float toc|left}}
== Summary ==
[[Image:Radar_Web_App.png‎|thumb|Radar Icon]][[Image:Radar_Bugtracking_Website.png|thumb|Radar Web App Login Screen]]
Radar is Apple's internal bug reporting and tracking system. iOS URL schemes are of the form "rdar://problem/123456".

There are two different methods to get Radar; the first one installs the '''RadarWeb''' webapp. Start Safari, navigate to "rdar://" (without quotes), then hit the bookmark button and "Add to Home Screen". Wait a few seconds for the favicon to appear in Springboard. Another way is to download the app from [[Switchboard (App Store)|Switchboard]], which is for iPad and iPhone. To get it on OS X you must visit http://istweb.apple.com/software/download/list.php?q=radar (You need Apple's SACI iVPN in order to access the site). Internal firmwares also include a version of Radar.

Externals (Developers, Vendors, On-Site Vendors and Independent Contractors) can access Radar via RadarWeb (https://bugreport.apple.com) with limited features while Apple Employees & Contractors can access Radar via the iOS app, Radar for OS X and RadarWeb with higher privileges.

== Version History ==
*2.1.3 (Switchboard)
*7.5 (OS X)
[[Category:Apple Internal Apps]]

Radar

2014-07-15T08:45:06Z

Dmaster4391: /* Summary */

{{float toc|left}}
== Summary ==
[[Image:Radar_Web_App.png‎|thumb|Radar Icon]][[Image:Radar_Bugtracking_Website.png|thumb|Radar Web App Login Screen]]
Radar is Apple's internal bug reporting and tracking system. iOS URL schemes are of the form "rdar://problem/123456".

There are two different methods to get Radar; the first one installs the '''RadarWeb''' webapp. Start Safari, navigate to "rdar://" (without quotes), then hit the bookmark button and "Add to Home Screen". Wait a few seconds for the favicon to appear in Springboard. Another way is to download the app from [[Switchboard (App Store)|Switchboard]], which is for iPad and iPhone. To get it on OS X you must visit http://istweb.apple.com/software/download/list.php?q=radar (You need Apple's SACI iVPN in order to access the site). Internal firmwares also include a version of Radar.

Externals (Developers, Vendors, On-Site Vendors and Independent Contractors) can access Radar via RadarWeb (https://bugreport.apple.com) with limited features while Apple Employees & Contractors can access Radar via the iOS app, Radar for OS X and RadarWeb with higher privileges.

== Version History ==
*2.1.3 (Switchboard)

[[Category:Apple Internal Apps]]

Concierge

2014-07-15T08:30:38Z

Dmaster4391: /* Version History */

{{float toc|left}}
== Summary ==
[[Image:Concierge_icon@2x.png|thumb|Concierge App Icon]]
'''Concierge''' is an app used by Apple Store employees. One gets access depending on one's [[AppleConnect (SSO)|AppleConnect]] permissions.
Like many apps used by Apple Store employees, it isn't quite known what it does. The app has been developed by [http://twitter.com/#!/pixel Eric Vitiello].

== Version History ==

* 2.1.1
* 3.4.0
* 3.6.* (Latest For iOS 7+ Devices)

{{stub|software}}
[[Category:Apple Internal Apps]]

File:Apple Employee Dir01.png

2014-07-15T08:28:29Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Apple Employee Dir01.png"

File:Apple Employee Dir01.png

2014-07-15T08:27:39Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Apple Employee Dir01.png"

File:Apple Employee Dir01.png

2014-07-15T08:27:27Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Apple Employee Dir01.png"

Smart Sign

2014-07-15T08:25:03Z

Dmaster4391: /* Version History */

== Summary ==
[[Image:SmartSign_Icon.png|thumb|Smart Sign icon]]
[[Image:SmartSign02.jpg|thumb|Smart Sign iPad]]
'''Smart Sign''' is an iOS app that shows product specs and is installed on the "Smart Sign" iPads inside Apple Stores. This app can’t be exited with the home button. There is a secret gesture to enter the app's control center on "Smart Sign" [[iPad]]s which is shared on a need to know basis among retail employees and which has never been leaked.

== Technical Investigation==
The app itself is not what disables the home button; it is system-wide and enforced by SpringBoard. In fact, Smart Sign [[iPad]]s have a .mobileconfig profile installed which sets the key SBStoreDemoAppLock to true in com.apple.springboard.plist.
The only way to quit an app when this key is enabled is holding HOME and POWER buttons until the device reboots. As in Apple Stores the POWER button cannot be pressed, you should hold down the upper-right corner of the iPad's frame.

Apple sets the key in com.apple.springboard.plist by using a mobile configuration profile installed on the device. The profile can be removed with the password "Apple123".
If you want to try it on your device, you can find below a similar version that works on any device and that is not locked.

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>PayloadContent</key>
<array>
<dict>
<key>PayloadDescription</key>
<string>Disables the home button.</string>
<key>PayloadDisplayName</key>
<string>Home Button Lock</string>
<key>PayloadIdentifier</key>
<string>com.zchristopoulos.kiosk</string>
<key>PayloadOrganization</key>
<string>Zachary Christopoulos</string>
<key>PayloadType</key>
<string>com.apple.defaults.managed</string>
<key>PayloadUUID</key>
<string>B2D02E2D-BAC5-431B-8A29-4B91F71C9FC1</string>
<key>PayloadVersion</key>
<integer>1</integer>
<key>PayloadContent</key>
<array>
<dict>
<key>DefaultsDomainName</key>
<string>com.apple.springboard</string>
<key>DefaultsData</key>
<dict>
<key>SBStoreDemoAppLock</key>
<true/>
</dict>
</dict>
</array>
</dict>
</array>
<key>PayloadDescription</key>
<string>Disables Home Button</string>
<key>PayloadDisplayName</key>
<string>Home Button Lock</string>
<key>PayloadIdentifier</key>
<string>com.zchristopoulos.hbkill</string>
<key>PayloadOrganization</key>
<string>Zachary Christopoulos</string>
<key>PayloadType</key>
<string>Configuration</string>
<key>PayloadUUID</key>
<string>614D1FE3-F80D-4643-AF6B-D10C4CC8737A</string>
<key>PayloadVersion</key>
<integer>1</integer>
</dict>
</plist>

(originally posted [http://www.zchristopoulos.com/2012/02/how-to-disable-ipad-home-button-kioskstore-demo-mode/ here])

== Version History ==
*1.4.1
*1.5.2
*1.6.1
*1.6.3
*1.7

== Links ==
[http://ss.apple.com/ Install Smart Sign] (requires AppleConnect account)

== External Links ==
* [http://www.cultofmac.com/how-the-smart-sign-ipad-displays-at-your-local-apple-store-actually-work/106160 Cult Of Mac]: How the Smart Sign iPads at Your Local Apple Store Actually Work
* [http://www.idownloadblog.com/2011/07/26/look-apple-smart-sign/ iDownloadBlog]: An Exclusive Look Inside Apple’s Smart Sign

[[Category:Apple Internal Apps]]

Apple Internal Apps

2014-07-15T08:22:31Z

Dmaster4391:

== Internal diagnostic apps known from beta firmwares and prototypes ==
* [[Ad Tester]]
* [[AppleNetworkDiagnostics]]
* [[APSTester]]
* [[BonFire]]
* [[CompareTableView]]
* [[CooLtool]]
* [[CoreMotionToolbox]]
* [[Developer app]]
* [[E911Tester]]
* [[EATestApp]]
* [[FigCam]]
* [[Flytrap]]
* [[FieldScout]]
* [[GameStore]]
* [[GKTalk]]
* [[GKTank]]
* [[GKTankHD]]
* [[GKTalk]]
* [[GLReplayer]]
* [[GSSTestApp]]
* [[IAPViewer]]
* [[Inferno (utility)|Inferno]]
* [[Key Recorder]]
* [[KeyboardTester]]
* [[Link Keys]]
* [[Magneto]]
* [[MALogger]]
* [[MemoryMuncher]]
* [[MobileOracle]]
* [[MobileRadar]]
* [[NetGauge]]
* [[Onword]]
* [[PrintPhoto]]
* [[PSTest]]
* [[PurpleConsole]]
* [[Radar]]
* [[Sally]]
* [[SalesCall]]
* [[ScreenShotr]]
* [[SearchPerfTest]]
* [[SpinningiPhoneApp]]
* [[SportsSpeaker]]
* [[SimpleApp]]
* [[TouchFighter]]
* [[TVOutTester]]

== SwitchBoard Apps ==
* [[ATCommand]]
* [[BurnIn]]
* [[CameraFA]]
* [[GrapeCal]]
* [[Internal Apps]]
* [[LcdUTest]]
* [[Operator]]
* [[Reliability]]
* [[Rumble]]
* [[Soundwave]]
* [[SkankPhone]]
* [[SwitchBoard.app]] - launches other apps, similiar to [[SpringBoard]]
* [[ThermalDOE]]
* [[WiPASmini]]
* [[MesaCal]]
* [[dtxCaliente]]
* [[SkankBarcodeDisplay]]
* [[LCDMura]]
* [[Ness]]
* [[MesaUtility]]
* [[MesaDemo]]

== Preference bundles ==
* [[Carrier Settings]]
* [[Cypress Settings]]
* [[Internal Settings]]
* [[Mesa Settings]]

== Location bundles ==
* [[FenceTester]]
* [[LocationMonitor]]
* [[CoreAutomationDevice]]

== Apps known to be used by Apple Employees ==
[[File:Apple Internal Apps.png|thumb|some internal Apple apps]]
* [[AppleConnect (Application)|AppleConnect]]
* [[Chatterbox]]
* [[Concierge]]
* [[Conference App]]
* [[Daily Download]]
* [[Apple Employee Directory|Directory]] - Apple's employee directory
* [[EasyPay]]
* [[Espresso]]
* [[Enroll iPad]]
* [[Installer (Internal App)|Installer]]
* [[iOS Diagnostics (Internal App)|iOS Diagnostics]]
* [[iRepair]]
* [[MobileGenius]]
* [[Pickup]]
* [[RNNmobile]]
* [[Radar]]
* [[Re-Enroll]]
* [[RetailMe]]
* [[Red Zone Mobile|RZM]]
* [[Receipts]]
* [[Switchboard (App Store)]] - functions as an internal App Store for Apple employees
* [[Scout]]
* [[Self Service]]
* [[SSP]]
* [[Smart Sign]]
* [[Touch ID.app|Touch ID]]
* [[UniBox]]

[[Category:Apple Internal Apps]]

Scout

2014-07-15T08:21:12Z

Dmaster4391: Undo revision 41603 by AppleInternaliOS (talk)

== Summary ==

'''Scout''' gives managers the ability to establish room by room locations within the store for accurate, close proximity check-ins. Scout is a one time use application for the initial set-up of Apple’s location based services used in the back end of the Apple Store app.

== Reference ==
* [http://www.macstories.net/news/exclusive-concierge-scout-iqueue-and-you-iphone-based-check-ins-confirmed/ www.macstories.net]

{{stub|software}}
[[Category:Apple Internal Apps]]

File:Chatterbox icon.png

2014-04-12T03:57:05Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Chatterbox icon.png"

File:Chatterbox icon.png

2014-04-12T03:49:50Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:Chatterbox icon.png"

File:UniBox app.png

2014-03-22T05:21:12Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:UniBox app.png"

File:UniBox app.png

2014-03-22T05:19:30Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:UniBox app.png"

File:UniBox app.png

2014-03-22T05:18:14Z

Dmaster4391: Dmaster4391 uploaded a new version of "File:UniBox app.png"

IOS Diagnostics (Internal App)

2014-03-12T10:44:04Z

Dmaster4391: /* Version History */

[[File:iosdiags_icon.png|thumb|right|iOS Diagnostics Icon]]
[[Image:IOS-Diagnostics-Internal.png|250px|thumb|right|iOS Diagnostics On iPhone.]]
[[File:iOS_Diagnostics_iPad.JPG|250px|thumb|right|iOS Diagnostics On iPad.]]

== Summary ==
'''iOS Diagnostics''' is an Apple internal application. It is the iOS equivalent of an internal Apple OS X application named "[[Behavior Scan]]", used at the Genius Bar to detect and test different aspects of the device. The iOS version was added so that users could be better helped over the phone instead of making them come in to an Apple Store for support.

The app generates a ticket number to be entered in the customer's device running [[/Applications/iOS Diagnostics.app]], and the diagnostic data is sent over the air to the genius' device.

== Version History ==
*1.1.11
*1.2.1
*1.2.2
*1.3.1

== See Also ==
[[/Applications/iOS Diagnostics.app]]

[[Category:Apple Internal Apps]]
{{Stub|software}}

Smart Sign

2014-03-01T10:48:04Z

Dmaster4391: /* Version History */

== Summary ==
[[Image:SmartSign_Icon.png|thumb|Smart Sign icon]]
[[Image:SmartSign02.jpg|thumb|Smart Sign iPad]]
'''Smart Sign''' is an iOS app that shows product specs and is installed on the "Smart Sign" iPads inside Apple Stores. This app can’t be exited with the home button. There is a secret gesture to enter the app's control center on "Smart Sign" [[iPad]]s which is shared on a need to know basis among retail employees and which has never been leaked.

== Technical Investigation==
The app itself is not what disables the home button; it is system-wide and enforced by SpringBoard. In fact, Smart Sign [[iPad]]s have a .mobileconfig profile installed which sets the key SBStoreDemoAppLock to true in com.apple.springboard.plist.
The only way to quit an app when this key is enabled is holding HOME and POWER buttons until the device reboots. As in Apple Stores the POWER button cannot be pressed, you should hold down the upper-right corner of the iPad's frame.

Apple sets the key in com.apple.springboard.plist by using a mobile configuration profile installed on the device. The profile can be removed with the password "Apple123".
If you want to try it on your device, you can find below a similar version that works on any device and that is not locked.

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>PayloadContent</key>
<array>
<dict>
<key>PayloadDescription</key>
<string>Disables the home button.</string>
<key>PayloadDisplayName</key>
<string>Home Button Lock</string>
<key>PayloadIdentifier</key>
<string>com.zchristopoulos.kiosk</string>
<key>PayloadOrganization</key>
<string>Zachary Christopoulos</string>
<key>PayloadType</key>
<string>com.apple.defaults.managed</string>
<key>PayloadUUID</key>
<string>B2D02E2D-BAC5-431B-8A29-4B91F71C9FC1</string>
<key>PayloadVersion</key>
<integer>1</integer>
<key>PayloadContent</key>
<array>
<dict>
<key>DefaultsDomainName</key>
<string>com.apple.springboard</string>
<key>DefaultsData</key>
<dict>
<key>SBStoreDemoAppLock</key>
<true/>
</dict>
</dict>
</array>
</dict>
</array>
<key>PayloadDescription</key>
<string>Disables Home Button</string>
<key>PayloadDisplayName</key>
<string>Home Button Lock</string>
<key>PayloadIdentifier</key>
<string>com.zchristopoulos.hbkill</string>
<key>PayloadOrganization</key>
<string>Zachary Christopoulos</string>
<key>PayloadType</key>
<string>Configuration</string>
<key>PayloadUUID</key>
<string>614D1FE3-F80D-4643-AF6B-D10C4CC8737A</string>
<key>PayloadVersion</key>
<integer>1</integer>
</dict>
</plist>

(originally posted [http://www.zchristopoulos.com/2012/02/how-to-disable-ipad-home-button-kioskstore-demo-mode/ here])

== Version History ==
*1.4.1
*1.5.2
*1.6.1
*1.6.3

== Links ==
[http://ss.apple.com/ Install Smart Sign] (requires AppleConnect account)

== External Links ==
* [http://www.cultofmac.com/how-the-smart-sign-ipad-displays-at-your-local-apple-store-actually-work/106160 Cult Of Mac]: How the Smart Sign iPads at Your Local Apple Store Actually Work
* [http://www.idownloadblog.com/2011/07/26/look-apple-smart-sign/ iDownloadBlog]: An Exclusive Look Inside Apple’s Smart Sign

[[Category:Apple Internal Apps]]

MobileGenius

2014-03-01T10:42:12Z

Dmaster4391: /* Version History */

{{float toc|left}}
== Summary ==
[[Image:Mobile_Genius_icon.png|thumb|MobileGenius icon]]
'''MobileGenius''' is an app used by Apple Store employees.

== Version History ==
* 1.5.4
* 2.1.1
* 2.6.3
* 2.7.1
* 3.0.0

== Gallery ==
<gallery widths="100px" heights="100px" perrow="6">
File:MobileGenius01.png
File:MobileGenius02.png
File:MobileGenius03.png
File:MobileGenius04.png
File:MobileGenius05.png
File:MobileGenius06.png
File:MobileGenius07.png
File:MobileGenius08.png
File:MobileGenius09.png
File:MobileGenius10.png
File:MobileGenius11.png
File:MobileGenius12.png
File:MobileGenius13.png
File:MobileGenius14.png
File:MobileGenius15.png
File:MobileGenius16.png
File:MobileGenius_usg.png
</gallery>

[[Category:Apple Internal Apps]]
{{stub|software}}

IOS Diagnostics (Internal App)

2014-03-01T10:41:14Z

Dmaster4391:

[[File:iosdiags_icon.png|thumb|right|iOS Diagnostics Icon]]
[[Image:IOS-Diagnostics-Internal.png|250px|thumb|right|iOS Diagnostics On iPhone.]]
[[File:iOS_Diagnostics_iPad.JPG|250px|thumb|right|iOS Diagnostics On iPad.]]

== Summary ==
'''iOS Diagnostics''' is an Apple internal application. It is the iOS equivalent of an internal Apple OS X application named "[[Behavior Scan]]", used at the Genius Bar to detect and test different aspects of the device. The iOS version was added so that users could be better helped over the phone instead of making them come in to an Apple Store for support.

The app generates a ticket number to be entered in the customer's device running [[/Applications/iOS Diagnostics.app]], and the diagnostic data is sent over the air to the genius' device.

== Version History ==
*1.1.11
*1.2.1
*1.2.2

== See Also ==
[[/Applications/iOS Diagnostics.app]]

[[Category:Apple Internal Apps]]
{{Stub|software}}

Receipts

2014-03-01T10:37:14Z

Dmaster4391: /* Version History */

Apple Employee Directory

2014-02-12T07:53:58Z

Dmaster4391:

{{float toc|left}}
== Summary ==
[[Image:Apple Employee Directory.png|thumb|Directory Icon]][[Image:Apple Employee Dir01.png|thumb|Inside the Directory]]'''Apple Employee Directory''' is an internal app for Apple employees only that lets you search for People, Groups, Rooms, Buildings and Stores. Apples internal employee database uses [[wikipedia:Apple Open Directory|OpenDirectory]] and [[wikipedia:NetInfo|NetInfo]] according to [http://www.melodybliss.org/resume/melres.htm Melody Bliss]' information. Apple Employee Directory can be downloaded through [[Switchboard (App Store)|Switchboard]] only.

== Version History ==
* 2.1.2
* 2.1.4
* 2.2.1
* 2.3.1

[[Category:Apple Internal Apps]]
{{stub|software}}

Apple Employee Directory

2014-02-12T07:52:51Z

Dmaster4391:

{{float toc|left}}
== Summary ==
[[Image:Apple Employee Directory.png|thumb|Directory Icon]][[Image:Apple Employee Dir01.png|thumb|Inside the Directory]][[Image:File:Dir7_login_gest.JPG|thumb|Directory 2.3.1 new gesture login]]'''Apple Employee Directory''' is an internal app for Apple employees only that lets you search for People, Groups, Rooms, Buildings and Stores. Apples internal employee database uses [[wikipedia:Apple Open Directory|OpenDirectory]] and [[wikipedia:NetInfo|NetInfo]] according to [http://www.melodybliss.org/resume/melres.htm Melody Bliss]' information. Apple Employee Directory can be downloaded through [[Switchboard (App Store)|Switchboard]] only.

== Version History ==
* 2.1.2
* 2.1.4
* 2.2.1
* 2.3.1

[[Category:Apple Internal Apps]]
{{stub|software}}

Apple Employee Directory

2014-02-12T07:52:09Z

Dmaster4391:

{{float toc|left}}
== Summary ==
[[Image:Apple Employee Directory.png|thumb|Directory Icon]][[Image:Apple Employee Dir01.png|thumb|Inside the Directory]][[Image:Apple Employee dir7_login_gest.JPG|thumb|Directory 2.3.1 new gesture login]]'''Apple Employee Directory''' is an internal app for Apple employees only that lets you search for People, Groups, Rooms, Buildings and Stores. Apples internal employee database uses [[wikipedia:Apple Open Directory|OpenDirectory]] and [[wikipedia:NetInfo|NetInfo]] according to [http://www.melodybliss.org/resume/melres.htm Melody Bliss]' information. Apple Employee Directory can be downloaded through [[Switchboard (App Store)|Switchboard]] only.

== Version History ==
* 2.1.2
* 2.1.4
* 2.2.1
* 2.3.1

[[Category:Apple Internal Apps]]
{{stub|software}}

File:Dir7 login gest.JPG

2014-02-12T07:50:01Z

Dmaster4391:

Concierge

2014-02-12T07:48:49Z

Dmaster4391: /* Version History */

{{float toc|left}}
== Summary ==
[[Image:Concierge_icon@2x.png|thumb|Concierge App Icon]]
'''Concierge''' is an app used by Apple Store employees. One gets access depending on one's [[AppleConnect (SSO)|AppleConnect]] permissions.
Like many apps used by Apple Store employees, it isn't quite known what it does. The app has been developed by [http://twitter.com/#!/pixel Eric Vitiello].

== Version History ==

* 2.1.1
* 3.4.0

{{stub|software}}
[[Category:Apple Internal Apps]]

Re-Enroll

2014-02-12T07:44:41Z

Dmaster4391:

== Summary ==
'''Re-Enroll''' is a web-app known to have been used by Apple Store employees for enrolling in Mobile Device Management. Its functionality is now thought to be provided through Switchboard.

[[Category:Apple Internal Apps]]
{{stub|software}}

== Links ==
[https://switchboard-mdm.apple.com Enroll Your Device] (requires AppleConnect account)

Installer (Internal App)

2014-02-12T07:43:46Z

Dmaster4391:

== Summary ==
[[Image:AppleInstaller_Icon.png|thumb|Installer icon]]
[[Image:AppleInstaller02.jpg|thumb|Installer on Smart Sign iPad]]
[[Image:AppleInstaller03.jpg|thumb|Installer opened]]
'''Installer''' is an iOS app that is installed on the "Smart Sign" iPads inside Apple Stores. You need to login with [[AppleConnect_(SSO)|AppleConnect]] credentials to use. It is thought to be a web app, which would have been used to install Smart Sign.

== Links ==
[http://sscontent.apple.com/ Add Installer to Home Screen] (Click Bookmarks, then Click Add to Home Screen)

[[Category:Apple Internal Apps]]

Apple Employee Directory

2014-02-04T10:12:42Z

Dmaster4391: /* Revisions */

{{float toc|left}}
== Summary ==
[[Image:Apple Employee Directory.png|thumb|Directory Icon]][[Image:Apple Employee Dir01.png|thumb|Inside the Directory]]'''Apple Employee Directory''' is an internal app for Apple employees only that lets you search for People, Groups, Rooms, Buildings and Stores. Apples internal employee database uses [[wikipedia:Apple Open Directory|OpenDirectory]] and [[wikipedia:NetInfo|NetInfo]] according to [http://www.melodybliss.org/resume/melres.htm Melody Bliss]' information. Apple Employee Directory can be downloaded through [[Switchboard (App Store)|Switchboard]] only.

== Revisions ==
* 2.1.2
* 2.1.4
* 2.2.1
* 2.3.1

[[Category:Apple Internal Apps]]
{{stub|Software}}